1. Scope
The following terms and conditions apply to all orders placed through our online shop.
2. Contracting parties, conclusion of contract
The purchase contract is concluded with german smart living GmbH.
By placing the products in our online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language, contract text storage
The languages available for concluding the contract are German and English.
We save the contract text and send you the order details and our General Terms and Conditions by email. For security reasons, the contract text is no longer accessible online.
4. Delivery conditions
Shipping costs are added to the stated product prices. You can find more information about shipping costs in the individual offers.
You generally have the option of picking up your order at Anholter Str. 60a, 46459 Rees, Germany during the following business hours: 8:00 a.m. to 2:00 p.m.
We do not deliver to packing stations.
5. Payment
In our shop you can generally use the following payment methods:
Prepayment
If you choose to pay in advance, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
credit card
When you place your order, you will also provide us with your credit card details.
Once you have verified your identity as the legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction will be processed automatically by the credit card company, and your card will be charged.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, authenticate yourself with your login details, and confirm the payment instruction to us. After placing your order in the shop, we will request PayPal to initiate the payment transaction.
The payment transaction will be processed automatically by PayPal immediately afterward. Further instructions will be provided during the ordering process.
6. Retention of title
The goods remain our property until full payment has been made.
7. Warranty and guarantees
The statutory warranty for defects applies. Information on any applicable additional warranties and their exact terms and conditions can be found with the product and on special information pages in the online shop.
8. Liability
We are always liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives, or our vicarious agents, liability is limited to the damage foreseeable at the time the contract was concluded and whose occurrence must typically be expected. Otherwise, claims for damages are excluded.
9. Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr/ .
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Validity of prices
The prices stated on www.germansmartliving.de are in EURO and include statutory VAT.
