Frequently Asked Questions

1. Where can I find the shipping costs and delivery conditions?
Under "Customer Service" you can view the regular shipping costs and delivery conditions.
If you can't find your desired delivery location, please contact us at info@germansmartliving.de . We will then determine the desired delivery price for you.

2. Can I pick up the goods myself?
Of course, you can also pick up the goods from our warehouse or have them picked up by someone else. Please select the "ex works" option. Once your SWING is ready, we will contact you via email.

3. How long will it take for the goods to reach me?
Our current delivery time is 4 weeks. If your order deviates from this delivery time, we will contact you.